POLICY ONLY APPLIES TO GARMENTS PURCHASED THROUGH THIS WEBSITE.
Sherpa is committed to customer satisfaction. Should you change your mind, not receive the correct product or perhaps ordered the wrong size we will happily exchange or refund your purchase providing:
- The items are returned within 60 days of purchase with the original receipt or proof of purchase.
- Items are in original condition as received, with all labels/tickets attached.
- Garments must not have been worn.
If exchanging we will ship your new items back to you at our cost.
Please download our returns form here and include this with your goods to be returned.
Please send the goods to:
PO Box 6004
We recommend that you use a shipping method with a tracking service as Sherpa cannot be responsible for mail going astray.